Opening times: Mon - Thurs 8am - 5pm Fri 8am - 4pm

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  • Pre Delivery Inspection

    The equipment will de-palletised, unboxed and booked through our own workshop facilities. A qualified engineer will follow appropriate manufacturers guidance and bleed travel fluids, initiate circuit board programs, fix all component parts and test the machine setup and operation.

  • Training & Commissioning

    A manufacturer certified equipment demonstrator / trainer will attend the customer’s premises and set the equipment up in situ and ensure it is in fully working order. The trainer will then show the operator (s) around the equipment, its primary controls, its safe use and how to look after it, including how to replace consumables items.

    Certificates will be issued to all operatives booked on the course.

  • Service Contract

    A service contract what ever the length, ie. 1, 2 or 3 year, are designed to offer a parts & labour fixed price solution to equipment maintenance to a standard and a timescale in line with manufacturers recommended levels.

  • Key Points

    • These contracts will ensure that the manufacturers warranty is maintained.
    • All service parts and labour is fully inclusive – see Service & Maintenance page for details of individual equipment and inclusive parts list
    • MCC includes an extended warranty for major parts for equipment up to 3 years old.
    • Loyalty is rewarded, in that the longer the contract term, the cheaper it is.
    • FOC call outs on non misuse and abuse breakdown’s.
    • 15% discounts on non service parts, consumables and branded chemicals, specific to the equipment under contract.
  • Upgrade to 12 months on site Warranty

    A Qualified Service Engineer will attend your premises for any incident you believe may be covered under the manufacturers first year warranty. An invoice for both parts and labour will be issued to you and a submission will be made to the manufacturer for a warranty claim on your behalf, with any credit received then offset against our original invoice with you. This system has been designed to get your equipment working very quickly without the usual delay of processing a warranty claim.