KÄRCHER REPAIR SERVICE

Here's how it works, devices from the Home & Garden range can be repaired in our repair centres. Machines within their warranty period are repaired free of charge subject to our Home & Garden terms and conditions.

Home and Garden repairs are carried out at our workshop based in Reddish, Stockport.  Machines can be brought in during our opening hours, Our inspection/labour fee is £45 which is payable upfront.  Once the machine has been assessed our technician will give you a call to advise the cost of any parts required to bring your machine into full working order.

Arrange a Product Repair

To arrange a repair please email us at info@totallyclean.co.uk with your name, address and telephone number with the subject of "Repair Service" and we will contact you to arrange the repair.

If you are having problems using the above email address, please call us at: 0161 480 2832.

The benefits of a Kärcher approved repair

At Kärcher, repairs are carried out by our trained technicians to the highest standards.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of any faulty parts*. The functionality and safety of your machine will be checked following the repair.

Quality guaranteed
Your repair is guaranteed for 3 months. Any replacement parts are covered under our 12 months parts guarantee.

Service helpline
We are happy to answer any questions you may have, just email us at info@totallyclean.co.uk

 

*Faulty parts refers to the machine only and excludes accessories.

Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of two years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage

As an authorised Karcher Center we can carry out your warranty repairs regardless of where you purchased your machine, simply bring in your machine along with your proof of purchase and we will do the rest!

Charges outside warranty
Independent Kärcher dealers charges may vary.

Arrange a product repair

To arrange a fixed cost repair please email us at info@totallyclean.co.uk including the following information;

  • Full Name

  • Full Address

  • Contact Number

  • Contact Email

  • Model of Machine

  • Serial number of machine

  • Description of fault

If you are having problems using the above email address, please call us at:

0161 480 2832

Advice

Unfortunately, we do not offer technical advice over the telephone, however we can assist with spare parts and accessories, please contact 0161 480 2832 or alternatively email service@totallyclean.co.uk